Last updated: 17 August 2026
These Terms of Service (“Terms”) govern your access to and use of ArcanumWorlds.com (the “Site”), including purchases made through the Site. The Site is operated by Malborn LLC, a Texas limited liability company doing business as Arcanum Worlds (“Arcanum Worlds,” “we,” “us,” or “our”).
By accessing or using the Site, creating an account, downloading content, or purchasing a product, you agree to these Terms. If you do not agree to these Terms, please do not use the Site.
Nothing in these Terms limits any rights granted to consumers by applicable law that cannot lawfully be excluded or restricted.
You must be at least 13 years old to use the Site.
If you are under the age of majority where you live, you may make purchases only with the permission of a parent or legal guardian.
By placing an order, you represent that you are legally capable of entering into the transaction or have obtained any required permission to do so.
Arcanum Worlds publishes and sells tabletop roleplaying games and related products and materials.
Products offered through the Site may include:
Product descriptions, photographs, illustrations, dimensions, page counts, specifications, colours, and other information are provided as accurately as reasonably possible. Minor variations may occur, particularly with printed or manufactured products.
By submitting an order, you are offering to purchase the products in your order subject to these Terms.
We reserve the right, where permitted by law, to refuse or cancel an order for legitimate reasons, including:
If we cancel an order after payment has been collected, we will refund the amount paid for the cancelled portion of the order.
Prices are displayed in the currency indicated on the Site.
Shipping, taxes, duties, VAT, or other applicable charges may be added or calculated during checkout as appropriate.
Payments may be processed through third-party payment processors. We do not necessarily receive or store your complete payment-card information.
You represent that you are authorised to use any payment method submitted in connection with a purchase.
If a product is accidentally listed at an incorrect price or contains a material pricing error, we may correct the error. Where required, we will give affected customers the opportunity to confirm the corrected transaction or receive a refund.
Digital products may include PDFs, electronic books, maps, game materials, artwork, or other downloadable content.
Digital products are intended for immediate delivery and are not offered on a trial, evaluation, or return-after-use basis. Except where otherwise required by applicable law, all purchases of digital products are final and non-refundable once the digital content has been supplied, made available, accessed, or downloaded.
Unless expressly stated otherwise, purchasing or downloading digital content grants you a limited, personal, non-exclusive, non-transferable licence to use that content for your own lawful, non-commercial purposes.
Purchasing a digital product does not transfer ownership of the underlying intellectual property to you.
Unless expressly authorised by us, you may not:
Reasonable personal use, including printing a purchased PDF for your own use, is permitted unless otherwise stated on the applicable product page.
Digital products are supplied immediately after purchase unless expressly stated otherwise. By purchasing a digital product, you request and instruct us to begin digital delivery immediately rather than waiting until the expiration of any otherwise applicable cancellation or withdrawal period.
Digital content may be delivered through your account, a download link, email, or another delivery method.
You are responsible for providing a valid email address and maintaining access to the account or email address associated with your purchase.
Temporary technical interruptions do not constitute a failure to deliver digital content where access is restored within a reasonable period.
If you experience difficulty accessing a purchased digital product, please contact us so that we can assist you.
Physical products will be shipped using the delivery method selected or described during checkout.
Delivery dates and shipping estimates are estimates unless we expressly state that a particular date is guaranteed.
Delivery may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, weather, strikes, supply-chain disruptions, manufacturing delays, and incorrect or incomplete delivery information.
Nothing in this section limits any statutory rights concerning delivery deadlines that apply to you under applicable consumer law.
You are responsible for providing a complete and accurate shipping address.
If an order is returned, delayed, or lost because you supplied an incorrect or incomplete address, additional shipping charges may apply where permitted by law.
International orders may be subject to taxes, VAT, customs duties, import charges, brokerage fees, or other governmental charges.
Where such charges are not collected by us during checkout, the recipient may be responsible for paying them upon import or delivery.
We are not responsible for delays caused by customs authorities or import procedures, except to the extent responsibility cannot legally be excluded.
Certain products may be offered before manufacturing or fulfilment has been completed.
Estimated manufacturing, shipping, or delivery dates for preorder products are good-faith estimates and may change.
If a significant delay occurs, we may provide updated information or other remedies as required by applicable law.
Nothing in this section limits cancellation, refund, or other rights that cannot legally be excluded.
Returns, refunds, replacements, and cancellations are governed by our Refund & Returns Policy, which forms part of these Terms.
Please review that policy before making a purchase.
Except where otherwise required by applicable law, all sales are final. We do not generally accept returns, exchanges, or refunds for change of mind or mistaken purchases.
Orders are generally final once placed, and cancellation requests are not guaranteed. Any voluntary cancellation we accept does not create a right to cancellation of other orders.
Because digital products cannot practically be returned once supplied or downloaded, we do not voluntarily provide refunds for digital products after delivery has begun. This includes requests based on change of mind, accidental purchase, dissatisfaction with the content, or failure to use the product. This does not limit any remedy that applicable law requires us to provide for defective or non-conforming digital content.
Different rules may apply to physical goods and digital content, particularly where mandatory consumer protection laws apply.
Before returning any physical product, please contact us to obtain return instructions and the appropriate return address. Our return location may differ depending upon the product and the country from which it is being returned.
If you receive a product that is damaged, defective, materially different from what you ordered, or incorrect, please contact us as soon as reasonably possible.
We may request reasonable information such as your order number and photographs showing the problem.
Where permitted by applicable law, our first remedy will generally be replacement of the affected product at no additional cost.
Where the law permits us to determine the remedy and replacement is unavailable or impracticable, we may offer store credit, a refund, or another appropriate remedy at our discretion.
Where applicable law gives you the right to choose between repair and replacement, or requires another statutory remedy, those rights remain unaffected.
Nothing in these Terms limits statutory rights relating to defective, damaged, or non-conforming goods or digital content.
If you are a consumer located in the European Union or European Economic Area, mandatory consumer protection laws may provide rights in addition to those contained elsewhere in these Terms.
Where applicable, eligible consumers purchasing physical goods online generally have a statutory period in which they may withdraw from the purchase without providing a reason.
Details concerning the right of withdrawal, return procedure, applicable deadlines, return costs, refunds, diminished value, and access to the EU/EEA withdrawal function or Model Withdrawal Form are provided in our Refund & Returns Policy.
Nothing in these Terms is intended to waive or restrict any mandatory rights available to EU or EEA consumers.
Digital products sold through the Site, including downloadable PDFs, are intended to be supplied immediately after purchase and before the expiration of any otherwise applicable statutory withdrawal period.
By purchasing digital content for immediate delivery, you request that Arcanum Worlds begin supplying that digital content immediately. You acknowledge that digital delivery may begin immediately following completion of your purchase and that, where applicable law permits, beginning performance during the withdrawal period results in the loss of your statutory right of withdrawal for that digital content.
Once digital content has been supplied, accessed, or downloaded, it cannot practically be returned to us. Except where otherwise required by applicable law, we therefore do not accept cancellations, returns, or refunds for digital content after delivery has begun, including because you changed your mind, purchased the product accidentally, are dissatisfied with the content, or no longer want the product.
Where a consumer validly withdraws from a contract for digital content under applicable law, the consumer must cease using the digital content and must not make it available to third parties.
Nothing in this section limits mandatory rights or remedies relating to digital content that is defective, non-conforming, or otherwise subject to statutory consumer protections.
Where applicable law requires separate prior express consent, acknowledgement, confirmation, or another affirmative action for the loss of a statutory withdrawal right, that statutory requirement will apply notwithstanding this section.
That last qualification matters because Article 16(m)’s exception for paid digital content requires prior express consent, acknowledgement of the loss of withdrawal rights, and contract confirmation; Commission guidance says accepting general terms alone doesn’t constitute the required positive action.
Some products may contain both a physical product and immediately delivered digital content.
Where applicable law treats the physical and digital components differently, each component will be subject to the legal rules applicable to that component.
Receiving or accessing a digital component does not automatically eliminate statutory withdrawal or return rights relating to a physical product where such rights are provided by applicable law.
Any refund relating to a bundle will be handled in accordance with our Refund & Returns Policy and applicable law.
The Site and its content, including text, game rules and materials, settings, characters, artwork, illustrations, maps, graphics, logos, trademarks, trade dress, product designs, downloadable materials, and other content, are owned by or licensed to Malborn LLC or its licensors and are protected by applicable intellectual-property laws.
Except as expressly permitted by us or by applicable law, you may not copy, reproduce, modify, distribute, republish, sell, license, publicly display, commercially exploit, or create derivative works from our content.
Nothing in these Terms transfers ownership of our intellectual property to you.
You may access the Site and purchased materials for lawful personal use.
Nothing in these Terms is intended to prevent ordinary use of our tabletop roleplaying products, including using purchased materials to prepare for and conduct private tabletop gaming sessions.
Any commercial use of our intellectual property is subject to any separate licence, community-content policy, fan-content policy, or written permission that we may make available.
Certain features may require an account.
You are responsible for:
You are responsible for activity occurring through your account to the extent permitted by applicable law.
We may suspend or terminate accounts that are used fraudulently, unlawfully, or in material violation of these Terms.
You may not use the Site to:
We may restrict access to the Site where reasonably necessary to protect our customers, systems, rights, or business.
If the Site permits you to submit reviews, comments, feedback, photographs, or other content, you remain responsible for the content you submit.
You must not submit content that is unlawful, defamatory, infringing, fraudulent, threatening, malicious, or that violates another person’s rights.
By voluntarily submitting feedback or other content intended for publication, you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, display, and distribute that submission in connection with operating and promoting Arcanum Worlds, subject to applicable law and our Privacy Policy.
This provision does not transfer ownership of your original content to us.
The Site may contain links to or integrations with third-party websites and services, including payment processors, fulfilment providers, crowdfunding platforms, social networks, and other services.
We do not control third-party websites and are not responsible for their independent content, availability, security, or privacy practices.
Your use of third-party services may be governed by separate terms and policies provided by those third parties.
Arcanum Worlds may promote or operate crowdfunding campaigns through third-party platforms such as Kickstarter or similar services.
Backing a crowdfunding campaign through a third-party platform may be governed by the terms of that platform and any campaign-specific terms in addition to these Terms.
Crowdfunding pledges are not necessarily the same as purchases made directly through the Site.
Where there is a conflict between these Terms and binding campaign-specific terms applicable to a crowdfunding pledge, the campaign-specific terms will govern that pledge to the extent of the conflict.
From time to time, we may offer discounts, coupons, free products, promotional downloads, early-backer offers, limited-time offers, or other promotions.
Promotions may be subject to separate eligibility requirements, deadlines, quantity limitations, or other conditions disclosed with the promotion.
Unless required by applicable law, promotions generally cannot be applied retroactively to purchases made before the promotion began.
We aim to keep the Site available and functioning, but uninterrupted access cannot be guaranteed.
The Site may occasionally be unavailable because of maintenance, updates, hosting problems, security issues, technical failures, or circumstances beyond our reasonable control.
We may modify, update, suspend, or discontinue features of the Site where reasonably necessary.
Nothing in this section limits obligations relating to products or services for which you have already paid.
To the maximum extent permitted by applicable law, the Site and any free informational content are provided on an “as is” and “as available” basis.
We do not guarantee that the Site will always be uninterrupted, error-free, or free from every harmful component.
This disclaimer does not apply to warranties, guarantees, remedies, or other rights that cannot legally be excluded, including mandatory consumer rights.
To the maximum extent permitted by applicable law, Malborn LLC and its officers, members, employees, contractors, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the Site.
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
In particular, nothing in these Terms excludes or restricts liability or remedies arising under mandatory consumer protection law where those rights cannot lawfully be waived.
To the extent permitted by applicable law, you agree to indemnify and hold harmless Malborn LLC and its officers, members, employees, contractors, and agents from third-party claims, liabilities, losses, and reasonable costs arising directly from your unlawful use of the Site or material violation of these Terms.
This provision does not apply to the extent prohibited by applicable consumer law.
Our collection and use of personal information is governed by our Privacy Policy.
By using the Site, you acknowledge that personal information may be processed as described in that policy and as permitted by applicable law.
When you purchase from us, create an account, contact us, or otherwise transact electronically, you consent to receiving transactional communications electronically where permitted by law.
Transactional communications may include order confirmations, receipts, shipping notifications, download information, account notices, and legally required communications.
Marketing communications are subject to applicable consent and unsubscribe requirements.
We may update these Terms from time to time to reflect changes to our business, Site, products, practices, or applicable law.
The revised Terms will be posted on the Site with an updated “Last Updated” date.
Changes will apply prospectively unless applicable law permits or requires otherwise.
Changes to these Terms will not retroactively remove rights that have already arisen under an existing transaction.
Except where mandatory law provides otherwise, these Terms and disputes arising from them are governed by the laws of the State of Texas, without regard to conflict-of-law principles.
If you are a consumer entitled to mandatory protections under the laws of your country or place of residence, this governing-law provision does not deprive you of protections that cannot lawfully be waived by contract.
Nothing in these Terms requires a consumer to waive a mandatory right to bring a claim before a court or other body having jurisdiction under applicable law.
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.
The remaining provisions will continue in effect.
Our failure to enforce a provision of these Terms on one occasion does not constitute a waiver of that provision or our right to enforce it later.
These Terms, together with our Privacy Policy, Refund & Returns Policy, and any additional terms expressly applicable to a particular purchase or service, constitute the agreement between you and Malborn LLC concerning use of the Site and purchases made through it.
If specific terms applicable to a particular product or promotion conflict with these general Terms, the more specific terms will govern that product or promotion to the extent of the conflict.
The Site is operated by:
Malborn LLC
Doing business as Arcanum Worlds
Email: info@arcanumworlds.com
For questions concerning orders, returns, refunds, digital downloads, or these Terms, please contact us using the contact information above.
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